Dr. Lucas Memmert
Postdoctoral Researcher, University of Zurich (UZH) · Human-AI Collaboration
I seek to understand and design how generative and agentic AI systems change how we work — bridging academia and industry to put this new technology to its best use.
UZH Profile Google Scholar ResearchGate ORCID LinkedIn Email
Looking to Collaborate
Physiological AI Engagement
How people physiologically engage with AI solutions — EEG, eye tracking, heart rate, skin conductance.
Agentic Operating Models
Multi-agent use in knowledge work, and agents as dynamic company infrastructure reshaping how organizations operate.
GenAI & Creativity
Generative AI’s role in creative and ideation work, building on my dissertation and brainstorming research.
Looking for researchers interested in co-authoring papers or joint funding applications, and professionals and organizations open to case studies or occasional strategic input on AI adoption, informed by my consulting and research background. Get in touch.
Publications
'I Don't Really Care': How Generative AI Use Shapes Affective Reactions to Feedback on Work Outcomes
A User-centric Taxonomy for Conversational Generative Language Models
Nominated for Best Paper AwardDissertation
Talks
- Panel discussion on AI and creativity at the “Future Playgrounds 2025” festival by Peter Schmidt Group
- Podcast episode with the Digital and Data Literacy in Teaching Lab on our EU AI Act-related seminar (Jan 2025)
- Paper presentation at 45th International Conference on Information Systems (ICIS), Bangkok, Thailand. 15.12.2024–18.12.2024.
- Paper presentation at 32nd European Conference on Information Systems (ECIS), Paphos, Cyprus.
- Paper presentations at the 57th Hawaii International Conference on System Sciences, Honolulu, HI, USA. 03.01.2024–06.01.2024.
- Paper presentations at the 31st European Conference on Information Systems (ECIS), Kristiansand, Norway. 11.06.2023–16.06.2023.
- Paper presentation at the 55th Hawaii International Conference on System Sciences (HICSS).
Teaching
University of Zurich
- Information Management (Lecture with integrated exercise) · Autumn Semester 2026
- Collaboration Engineering (Lecture with integrated exercise) · Spring Semester 2026
- Design Science Research (Seminar) · Autumn Semester 2026
- Human-AI Collaboration (Lecture) · Autumn Semester 2026
University of Hamburg
- BreAkIng Bad – Hacking the EU AI Act (Seminar) · Winter Semester 2023/24
- Guest lecture in Collaboration Engineering (CE) & CSCW and Social Computing
- Guest lecture in Data-driven Solutions for the Smart City Hamburg
- Guest lecture in Knowledge Work and Knowledge Management
Supervision
Supervisor and/or reviewer for 25 bachelor and master theses, with particular focus on generative AI in creativity and design science research (DSR). Two of the theses I supervised have received awards:
- Bachelor’s thesis “Collaborative Creation of Information Texts Together with an Artificial Intelligence” won the Fujitsu Next “IT INNOVATION” Award 2024
- Bachelor’s thesis “Development of a Framework for Hybrid Collaboration of Journalists and Generative AI Systems” won second place for the Wirtschaftsinformatik Bachelor Awards by “Die Wirtschaftsinformatik – Verein zur Förderung der Wirtschaftsinformatik (Die WI) e.V.”
Service to the Research Community
Served as a reviewer for over 15 manuscripts for both journals and conferences including Journal of Information Technology (JIT), Business & Information Systems Engineering (BISE), Group Decision and Negotiation, Communications of the Association for Information Systems (CAIS), Journal of Information Systems Education (JISE), International Conference on Information Systems (ICIS), European Conference on Information Systems (ECIS), Internationale Tagung Wirtschaftsinformatik (WI), Pacific Asia Conference on Information Systems (PACIS), and Hawaii International Conference on System Sciences (HICSS).
Invited to serve as Associate Editor (AE) for two upcoming conferences.
Projects
- Hybridisierung von Künstlicher und menschlicher Intelligenz in der Wissensarbeit (HyMeKI, BMBF-Nachwuchsgruppe), with Eva A. C. Bittner, Sarah Oeste-Reiß, and Izabel Cvetkovic. Hannover: Technische Informationsbibliothek, 2025.
About Me
I’m passionate about how technology transforms the way we work and create value. After studying Information Systems — B.Sc. Wirtschaftsinformatik at Wismar University of Applied Sciences, M.Sc. IT Management & Consulting at the University of Hamburg, with a semester abroad at the University of St Andrews — I gained hands-on experience in software development, process optimization, and enterprise architecture.
I then spent four years at Deloitte, most recently as a Senior Consultant, where I helped organizations leverage data, analytics, and AI—shaping strategies, building agile teams, and establishing AI governance. I worked with medium to large organizations across industries such as telecommunications, chemicals, consumer goods, and industrial goods, both in Germany and abroad.
I completed my PhD in 2026, focusing on how individuals can benefit from generative AI and how it reshapes human behavior. From Jan–Mar 2025, I expanded this research during a stay at the University of South Florida in Tampa. Since March 2026, I have been a postdoc at the Human-centered Information Systems Engineering (HISE) group, Department of Informatics, University of Zurich (UZH).
Contact
Contact me to discuss joint interests or projects! — lucas.memmert [at] uzh.ch